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Customer service

Customer satisfaction - a key success metric.
We have been providing customer relations to our clients for a while now. And what we've learned is that the "people-first" attitude and taking care of the customers' needs are the backbone of every successful business.
Because the quality of your customer service is an essential part of the promise your brand makes to your customers.
Read what you can do to keep that promise.
CX vs UX. Woman using tablet

What is the difference between customer experience and user experience

Jelena Jagodin August 31, 2021

Even though UX and CX have the same mission - improving experience - the way they achieve it is different.

Reading Time 11 min

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Antonio Jurlina - How to build a killer customer service team in 7 steps

How to build a killer customer service team in 7 steps

Antonio Jurlina June 17, 2021

If you've ever wondered what customers really want and how to form a team that will successfully meet all their expectations, this is the blog for you.

Reading Time 8 min

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